United Nations Firmenprofil

Information Systems Assistant

United Nations


This position is located in the Enterprise Solutions Service, Office of Information and Communications Technology (OICT/ESS) in Valencia, Spain.The incumbent reports to an Information Systems Officer within OICT/ESS.

ResponsibilitiesUnder the direct supervision of the Information Systems Officer and general supervision of the Enterprise Solutions Service Chief, the Information Systems Assistant will be responsible for the following duties:
  • Provides basic technical support for Drupal websites.
  • Installs and configure Drupal components (themes, modules) for Drupal websites according to specifications.
  • Provides basic support in the planning, specification, design, development, implementation and maintenance of Drupal websites; works with senior IT staff on the definition and specification of requirements; builds, tests and modifies prototype Drupal websites based on detailed instructions.
  • Supports senior staff in the creation and maintenance of deployed Drupal Websites; assists in the preparation of technical and user documentation, as well as in the production of training materials.
  • Provides support on website development matters, including security, data integrity and recovery; assists with needs assessment for new systems (including modifications to existing systems); performs ongoing reviews with users and developers and responds to requirements; requests, implements, provides operational support and maintains various applications.
  • Maintains regular contact with users and technical staff in user offices and provides support as required.
  • Conducts research on new technologies as requested; keeps abreast of developments in the field; assists in testing and evaluating new Drupal components (themes and modules).
  • Performs other related duties as required.
Competencies• PROFESSIONALISM: Knowledge of relevant programming languages (PHP, JavaScript, shell script) and ability to use programming skills to develop information systems. Good technical skills, ability to participate in development and maintenance of applications, provide user support. Ability to respond to changing requirements and assignments, ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
  • PLANNING & ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
  • TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

High school diploma or equivalent is required. A first-level university degree in computer science, information technology or a relevant field is desirable.

Work Experience

A minimum of five years of progressively responsible experience in information systems analysis and programming, software development, and maintenance is required.2 years of experience in the development (themes and modules) and configuration (content type, views) of Drupal websites are required.2 years of coding experience in PHP/HTML/CSS/JavaScript and other web development tools are required.One year of experience with unit testing, git and Agile development is required.Experience with information security compliance is highly desirable.Experience in assisting with the development of responsive websites using frameworks such as Bootstrap is desirable.Experience with REST API integration is desirable.


English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official United Nations language, particularly Spanish, is an advantage.


Qualified candidates may be assessed through a competency-based interview and / or other assessment methods.

Special Notice

Appointment against this post is on a local basis; candidates who are nationals of a European Union country or possess a valid residence and work permit in Spain are eligible for consideration. The candidate is responsible for any expenses incurred in taking the relevant examinations at the duty station and of any costs related to traveling and relocating to the duty station in the event of an employment offer.Passing the United Nations Global General Service Test (GGST) at Headquarters or an equivalent locally-administered test at Offices Away from Headquarters is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application.


United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee



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