AlphaNet, Inc Company Profile

Salesforce Administrator at AlphaNet, Inc (Miami, FL)

About the Employer

Job Description

AlphaNet is looking to fill a position for a Salesforce Administrator. As a Salesforce Administrator, you understand and proactively monitor all aspects of the Salesforce platform including technical/ functional capabilities, execute all changes related to the platforms day to day work and third-party integrations, and support business initiatives with optimized reporting and dashboards. This role will also ensure the integrity of the data is maintained throughout the series of AlphaNet applications. Responsibilities Manage security, users, profiles, groups, queues, sharing rules and other setup optionsPrepare data files and uploads into Salesforce using the data load and other 3rd party toolsProvide technical support, training, and backup for all internal and Community Salesforce usersManage a process to deploy updates, enhancements and new system functionality including the creation of custom objects, custom formulas, scalable triggers and workflowsCommunicate and manage a cloud management (release) process to develop and implement new applications and updates to existing applicationsServe as an SME for Salesforce.comShares best practices with team members to enhance the quality and efficiency of customer support and contribute to a knowledge baseDevelop reports, dashboards and processes to continuously monitor data quality and integrityProvide the management team with activity and dashboards as needed applications and the user interface using Salesforce.com programming languagesLead Salesforce user trainingCustomize SF apps, objects, files, record types and layoutsConfigure workflow rules, visuals and process builder flow Requirements   Excellent analytical skills Excellent communication skills both written and oralStrong Project Management skills Ability to make critical decisions while following company procedures.Ability to get along well with a variety of personalities and individuals.Ability to find a solution for or to deal proactively with work-related problemsAbility to work under pressure3+ years of experience in a complex Salesforce environment (over 100 users), specifically in a Salesforce Admin capacity or similarSalesforce Certified Platform Developer I, Salesforce AdministratorExperience in Salesforce HealthCloud preferredWorking Knowledge of MS SQL Server, SQL and database concepts/designPrevious Experience in Pharmaceutical or Life Sciences/Patient Support preferredPrevious experience in HIPPA and data protection/privacy regulationsBA/BS degree for relevant experience About Us AlphaNet, Inc. was founded in 1995 by three individuals with Alpha-1. Their goal was to coordinate and consolidate needed services for Alphas while funding the search for a cure. The concept was to keep any financial resources expended by Alphas, within the Alpha community channeling profits into needed medical research. AlphaNet empowers those diagnosed with Alpha-1 to take charge and improve their lives. Overriding all goals is finding a cure for Alpha-1 and AlphaNets commitment to fund that search. For more information, please visit www.alphanet.org.