This position reports to the Sr. Director, Technology & Architecture and will work closely with the international Development group as well as 3rd party development consultants.The Information Technology Department manages the technology and computer infrastructure that drives the organizations business systems. The IT department manages a network infrastructure that supports the corporate office and production facility.The System Administrator position requires strong business skills and would be responsible for reviewing, analyzing and occasionally modifying systems including coding, testing, debugging and installing to support application systems. The incumbent will consult with users to identify current operating procedures and to clarify program objectives. The incumbent will also be responsible for writing documentation to describe custom configuration of applications and operating procedures to liaison with 3rd party application development consultants.The position requires at least 5 years of experience in the field or in a related area. You must have a working knowledge of relational databases, web and client-server concepts, CRMs, CMSs, and be able to rely on experience and judgment to plan and accomplish goals.Responsibilities:· Provide technical expertise and recommendations in assessing new IT software projects and initiatives to support and enhance our existing systems.· Make recommendations on custom applications which include Content Management System and other databases.· Identify opportunities that can improve efficiency of business processes.· Investigate and resolve application functionality related issues and provide first level support and troubleshooting.· Coordinate application development for multiple projects.· Assist in troubleshooting software application issues.· Assist in managing an outsource relationship for 3rd party application development and programming consultants.· Perform network administration with application installation and testing. Firewall management and VPN tunneling. Network design, segregation, and security· Troubleshoot technical issues and identify modifications needed in existing applications to meet changing user requirements.· Analyze data contained in the database and identify data integrity issues with existing and proposed systems and implement solutions.· Provides assistance and advice to business users in the effective use of applications and information technology.· Provide programming for some in-house IT projects.· Provide SQL administration in live and test environments.· Write technical procedures and documentation for the applications including operations, user guide, etc.· Produce technical documentation for new and existing applications.· Verify database and data integrity.· Participate in weekly meetings and report progress on a weekly basis to the Director.· Participate on IT project steering committees and be involved in the design phase of any new IT software development projects.· Assist in the creation of the system design and functional specifications for all new development projects.· Serve as a liaison and facilitator between all business units to assist in addressing and resolving software issues.Qualifications:· Should have a minimum of 5 years of technology experience with at least 5 years hands-on technical roles in the field and relies on experience and judgment to plan and accomplish goals.· Extensive knowledge of data processing, hardware platforms, and enterprise software applications.· Technical experience with systems networking, databases, Web development, and user support. PC troubleshooting and help desk support· Good background in Database design in MySQL. Data warehousing setup/management.· Background in PHP, AJAX, JQuery, JS, CSS, HTML.· Knowledge of Google Cloud Platform hosting platform is a requirement. Cloud computing experience (AWS, GCP, Digital Ocean)· Background in Content Management Systems (CMSs), Zend Framework, and Laravel Framework. Knowledge of Shopify and other CMSs and Shopping Carts. · Good working knowledge skills with Microsoft Office Products and Microsoft Visio. Office 365 management· Cloud Storage - Google drive management and OneDrive for Business.· Working knowledge of Linux based web server running NGINX would be an asset· Strong project management skills with effective results focus within an information systems environment.· Strong analytical and problem-solving skills.· Experience in the development and implementation of standards, procedures and guidelines to support operational processes.· Active directory setup/management· Vulnerability Scanning and Virus Protection Management. SentinelOne management. Maintain Security on ALL company networks.· Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities;· Proven ability to be flexible and work hard, both independently and in a team environment, in a high pressure on-call environment with changing priorities.· Willingness to work occasionally outside of normal business hours.· Excellent English oral and written communication skills.· Post-secondary degree in computer science or related field or a combination of related experience and education.· A results-oriented individual who thrives working in a fast paced environment.