Ebury Company Profile

Senior KYC Analyst

Ebury

Job Description

 

None of this would have been possible without what we’re most proud of: our great community. Enthusiastic, disruptive and collaborative teams, always ready to innovate and revolutionize the fast-paced Fintech dimension. As the heart of our company, the Operations Department is made up of different teams which collaborate in order to ensure that new customers, transactions and processes run smoothly and safely in our network. If you want to develop your professional career in Finance and join an international environment, this is your place. Ready to join the revolution?

Responsibilities:

  • Analyzing customer relationships, documentation, activity patterns, and transactions to detect potential suspicious activity or activity that is not consistent with the client’s profile, and escalating as appropriate
  • Complying with relevant legislative and regulatory standards, and internal processes and procedures
  • Conducting monitoring on existing clients and updating data accordingly
  • Identifying clients posing higher risk due to existence of red flags or other high risk triggers
  • Perform validation of CDD checks carried out by other members of the team (“4-eyes” checks)
  • Complying with relevant legislative and regulatory standards, and internal processes and procedures
  • Resolve day-to-day issues arising during the CDD process, and escalate more complex challenges via the appropriate channel
  • Assist in preparation and management of data and information required for internal and external audits
  • Support in ad-hoc projects within the department and wider business, as required
  • Completing allocated tasks with focus, and in a timely manner
  • Communicate the status of tasks to colleagues, supervisors and managers, and escalate problems swiftly, as needed
  • Support in the delivery of induction training for new starters
  • Support in ad-hoc projects within the department and wider business, as required
  • Contribute constructive feedback on processes, with the aim of improving efficiency, service, and/or risk
  • Uphold and reinforce company and departmental values

Requirements:

  • Minimum 2 years of experience of CDD processes and requirements, including the regulatory basis for these
  • Advanced knowledge of red flags and AML typologies relevant to the payments and FX space in Bulgaria
  • Client / customer experience, ability to liaise with Bulgarian clients
  • Proactive, with the ability to work effectively within a fast-paced and high pressure environment
  • Highly organised, with the ability to work to deadlines, multi-task, and prioritise and re-prioritise workload as needed
  • Diligent, with excellent attention to detail
  • Effective critical thinking skills, with the ability to find solutions to problems independently
  • Strong communication skills, both written and verbal
  • Co-operative, and comfortable working in a team environment
  • Curious and engaged, takes ownership of own learning journey by asking questions and seeking out new information
  • Adaptable, with the ability to cope with changing products, processes and procedures
  • Motivated and driven, with a desire to make Ebury a success
  • Fluency in Bulgarian and English is essential
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