Job Description Our Global Technology Infrastructure group is a team rewarded with innovators who love technology as much as you do. Together, youll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. Youll work in a stable, resilient and secure operating environment where youand the products you deliverwill thrive. As an experienced Infrastructure Development professional, your mission is to help lead our team of innovators and technologists toward creating next-level solutions that improve the way our business is run. Your hands-on knowledge in system design, application development, testing and operational stability will help your team deliver high quality products. Youll be instrumental in solving more difficult technical issues, developing integration elements, building data models, APIs, and open 3rd-party SDKs. Youll see your ideas come to life as part of a small, success-driven team. Your quest to embracing leading-edge technologies and methodologies inspires your team to follow suit. And best of all, youll be able to harness massive amounts of brainpower through our global network of technologists from around the world to tackle big challenges. As part of the Platform Services Site Reliability Engineer (SRE) team you will be charged with developing and building solutions to support our internal DevOps teams. Key responsibilities of the SRE team are: Develop monitoring and telemetry solutions to aide DevOps teams Provide oversight for the creation and maintenance of Service Level Objectives (SLO), root cause analysis, stakeholder management and communication Identify key business flows Agree upon availability calculations for the business flows Ensure ability to measure/calculate availability via automation Facilitate the definition of SLOs for flows Assist teams in the efficient, sustainable achievement of SLOs This role requires a wide variety of strengths and capabilities, including: BS/BA degree or equivalent experience Provide technical expertise throughout the software lifecycle including design, implementation and delivery. Understanding cloud , virtualization, APIs, and modern software languages Software development experience in one or more general purpose programming languages: Python, Java, C, C++, Go, AngularJS Experience with developing frameworks that help increasing developer and release velocity, improving code health and technical standards Understanding or have experience with agile and lean philosophies Ability to collaborate with different roles to achieve common goals Experience with one or more cloud platforms like Cloud Foundry, Mesosphere, Kubernetes, AWS, GCP, Azure Hands-on experience with cloud deployment, monitoring, and ops analysis tools such as Kubernetes, Prometheus, Elasticsearch, Grafana, Kibana, Splunk, DynaTrace, etc. Experience in building event monitoring solutions using tools like FluentD, Kafka, etc. Understanding of Network and Cloud Technologies, i.e. Security, Load Balancing, and Network Routing Protocols Experience working with Architecture teams to design reusable patterns to deploy to applications Provide governance around adoption, and influence software engineering teams on roadmaps and designs When you work at JPMorgan Chase & Co., youre not just working at a global financial institution. Youre an integral part of one of the worlds biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world. At JPMorgan Chase & Co. we value the unique skills of every employee, and were building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If youre looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.