JP Morgan Chase Company Profile

DevOps Engineer, AWM Production and Infrastructure Technology at JP Morgan Chase (Jersey City, NJ)

About the Employer

Job Description

This opportunity is for a DevOps Engineer to join Wealth Management Technology. The candidate will strongly provide guidance and assistance to the Devops team for Wealth Management Investment tools, Client Service and Operation applications. DevOps Engineer will work with a team of technologists with the goal of identifying and remediating production incidents with proficiency and speed. Engineer technical skills should complement excellent problem solving and communication skills to add real value individually and through a team. Demonstrate a willingness to learn new technologies and business processes as required. Devops engineer will be working with and sharing ideas, information and innovation with the global team of technologists from all over the world. This role requires a wide variety of strengths and capabilities, including: College degree, specialized training, or equivalent work experience Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals Responsible for the operation, monitoring and integrity of the technology platform, and will handle the day-to-day application support activities for WM technology and its Applications. Proactively improve process by automating and removing repeated effort. Experience working with the change management process ensuring policies are enforced and adhered to and application integrity is maintained on production and DR environments. Responsible for managing development platforms - continuous build, test and integration processes. Ownership and participation in the Incident and problem management processes, being accountable for resolution, root cause analysis and technology and business reporting and communication. Responsible for providing technical support (level 2) to internal and external users. The role needs to be able to support the application on weekdays and support weekend hygiene patches and post code change validations The role requires the ability to provide rapid response to queues of incidents, participate in root cause analysis (RCA) efforts, assists with building up knowledge base articles and documentations. The candidate needs to be comfortable in providing technical support that includes diagnosis of issues, performance and overall health monitoring, data fixes and updates, and configuration changes. Perform timely escalation of critical issues and proactively identify patterns of recurring issues to improve production Participates in the Incident and Problem Management processes as a resolver accountable for root cause analysis, resolution and reporting. Our Asset and Wealth Management division is driven by innovators like you who are driven to create technology solutions that make us work more efficiently and help our businesses grow. It's our mission to efficiently take care of our clients' wealth, helping them get, and remain properly invested. Across 27 cities, our team of 4,600 agile technologists thrive in a cloud-native environment that values continuous learning using a data-centric approach in developing innovative technology solutions. When you work at JPMorgan Chase & Co., you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world. At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you. Qualifications 6-9 years experience in Software development, Devops or production support with strong knowledge of SDLC, cyber security best practices. Proficiency in application development using Java, Java scripting, Python or database development. SQL, Sybase / Oracle, Cassandra, Kafka Shell / Perl Scripting, ksh, awk Proficient with Unix and Linux, Windows environment Dev Ops process, Jenkin, Hipchat, Tools: Dynatrace, Apdynamics, Asemon, Toad, Ant, Jprobe, XML Spy WebSphere Portal, Weblogic, Applets, Tomcat, Java, ASP, JSP, Java Script, XML, Springboot Experienced in L1/L2 Production support Roles Well versed with ITIL v3 concepts Knowledge of Financial Services Industry is plus Good interpersonal and communication skills Need good analytical skills to drill down production issues Good team player