Meagher & Geer, PLLP Company Profile

Senior System Administrator at Meagher & Geer, PLLP (Minneapolis, MN)

About the Employer

Job Description

Meagher & Geer, P.L.L.P., a leading litigation defense and insurance coverage law firm, is searching for a Systems Engineer to work in our office in Minneapolis. This is an exempt position with supervisory responsibilities and will report to the Director of Information Technology.  Primary Function:Provide front line support for the Firms catalog of computer applications as well as support for the firms virtualization infrastructure, Storage, networking infrastructure, Firewalls, VOIP and Unified Messaging, computer hardware, printers, mobile devices, video conferencing and other technologies as needed. Also provide escalated support via phone, email, remote desktop control and desk-side for approximately 200 users in four office locations. Provide support for traveling and remote users. Work hours include regularly scheduled business hours and some after-hours coverage. Must consistently maintain documentation. Interact with IT peers, vendor support, and users to troubleshoot and resolve escalation issues. Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Administer Federated Azure Active Directory, O365, Group Policy, SCCM, File and Print Services, Certificate Management, computer accounts, and passwords. Administration of networking infrastructure and Firewalls, Cisco LAN and SD-WAN including Aruba wireless networks.  Identify the need and schedule vendors to repair network devices, storage, phones, computers, printers and other devices as needed.Install and configure servers, networking devices, computers, printers, phones and other hardware and software as needed.Provide administration of the firm's Skype for Business phone system. Perform routine moves, adds and changes, participate in diagnosing operating problems, interact with managed service provider and circuit service providers. Maintain VOIP Gateway devices.Participate in new hardware and software rollouts. Maintain and update related project documentation, with particular emphasis on user feedback and satisfaction issues.Provide backup coverage of other IT positions in the absence of staff, e.g. coverage of helpdesk.Participate in the development and maintenance of the standard desktop image. Recommend and develop updates and changes to the image with an emphasis on enhancing the end-user experience.Other duties as assigned. Qualifications: Associates degree in Computer Science or related field preferred plus a minimum of three years or more of IT experience providing Systems Administration in a complex environment. Microsoft and Cisco Certifications preferred.Previous law firm experience strongly preferred.Proven experience in using and supporting server applications on premise and in the cloud.Proven technical skills for diagnosing and troubleshooting application, operating system, and hardware problems.Excellent communication skills for interaction with all members of the firm.Ability to clearly communicate technical concepts, in spoken and written form, to technical and non-technical audiences.Strong time and priority management skills and ability to perform the primary functions of the position with minimal supervision.Ability to lift weights of up to 40 lbs. for handling computer equipment installations. Good color vision and hearing, for performing computer related diagnostic work and for providing telephone support. Ability to sit for long periods of time doing diagnostic work on computers. Good keyboard skills necessary for computer operations. Ability to function in a typical office and IT server room environment, in a moderate noise environment and also in a cooled equipment area (server room).Ability to work a flexible schedule, including irregular evening and weekend hours, and to provide extended hours when required for specific project activities and during urgent problem situations.Significant experience in all or some of the following applications: VMWare vSphere and Horizon View, Pure Storage, Microsoft SQL, Exchange Online, O365,  Microsoft Skype for Business, SharePoint, Scripting (SQL, Powershell). Veeam Backup.Basic Knowledge of all or some the following applications: HP iManage Worksite Document Management, Aderant Expert, BigHand, RightFax, UNIFlow, Summation, Relativity, SCCM, Sophos AntiVirus, Scripting (batch and VB), and Lexis Nexis/Westlaw. For immediate consideration, please send a cover letter and a resume to recruitment@meagher.com