Project Assistants Company Profile

Microsoft System Engineer at Project Assistants (Atlanta, GA)

About the Employer

Job Description

Role: Sr. Microsoft Systems Engineer Location: Atlanta, GA Duration: 6-month contract-to-hire Job description :  The Senior Microsoft Systems Engineer will provide operational and technical engineering and lead implementation, testing, integration, interoperability, and sustainment of information technologies comprising clients Enterprise capabilities. Day to day activities include owning and managing complex Microsoft related projects, providing deep technical insight and guidance. Acting as the SME for Microsoft`s Productivity and Directory products. o         30% Work with the EUC team members and EUC Service Providers to maximize the value generated out of the Microsoft products client uses. This includes items like Solution Design for any new projects / upgrades, leading of implementation and upgrade projects from design to go-live. o         20% Project manage entire projects following the clients PPM methodology. o         10% Imperative is the supportability of any new or updated products with existing staffing or support-contracts to ensure a smooth hand-over from deployment to operation in the most cost-effective manner. o         30% The role also is the SME / Advisory contact around the Microsoft products in scope of this Engineer, for the clients IT teams and our Service Providers providing guidance on system configuration and implementation. Furthermore, the role includes hands-on configuration changes to systems currently in place, in the purpose stabilizing and advancing existing systems. This includes level 3 support for any the supported products. o         5% For Microsoft products in use, this role owner will provide roadmaps that allow client to operate secure and in the most effective manner. This will also include schedules for patching, upcoming upgrades. o         5% Managing the End User Computing portion of the contractual Enterprise Agreement between client and Microsoft. This includes making best use of the licenses and products client is entitled to and to re-negotiate the ideal setup for client in the future. Accountability Supporting Actions Ownership of technical solution design and engineering. Ability to deliver high quality solutions that can seamlessly transfer into operations. o   Writing solution design documents o   Work with internal or external technical teams on implementation efforts o   Create operational handbooks Oversee multiple projects and/or major development of systems, applications, and other IT related initiatives. o   Manage project tracking and KPIs in accordance with departmental methodology to ensure the quality of products and solutions delivered. Meet with customers to understand their business requirements as it translated into solutions and/or service requirements. o   Document requirements and build solution design and operational support documents Provide guidance to business or IT customers regarding capabilities of Microsoft products in place or available to us. o   Participate in meetings with IT or business customers, work closely with Architecture. o   Provide educational training or advisory to IT staff about capabilities of the Microsoft product suites. Operational support (Level 3) to assist vendors or internal staff to troubleshoot and change Microsoft products in scope. o   Respond to incidents as and if required, using clients ITSM toolset. o   Define setting up support teams prior to solution hand-over. Education Required -  BS in Computer Science, Accounting or equivalent experience Preferred - BS in Computer Science or Accounting, Project management training/certification preferred  Experience Required ·         Minimum 8 years experience in a systems engineering role ·         Strong Skills with Productivity (Windows 10, Office 365, ODFB, Office) ·         Strong Skills with Infrastructure Services (Active Directory, ADFS, SCCM, InTune, Azure AD, MIM) ·         The ideal candidate will have excellent communication skills, strong presentation skills, strong analytical and problem-solving skills, and the ability to work independently. ·         The ability to handle multiple priorities in a constantly changing environment. ·         Demonstrated leadership, organizational and time management skills ·         Ability to perform and oversee complex tasks and prioritize multiple projects ·         Exposure to structured systems development and project management methodologies Preferred ·         Minimum 12 years experience in a systems engineering role ·         Exceptional Skills with Productivity (Windows 10, Office 365, ODFB, Office) ·         Exceptional Skills with Infrastructure Services (Active Directory, ADFS, SCCM, InTune, Azure AD, MIM) ·         The ideal candidate will have business ethics and integrity, excellent verbal, written communication skills, presentation skills, strong analytical and problem-solving skills, and the ability to work independently. ·         The ability to handle multiple priorities in a constantly changing environment. ·         The individual must deal effectively with people at all levels, maintain confidentiality, and handle multiple priorities in a constantly changing environment. ·         Demonstrated leadership, organizational and time management skills ·         Champions change and adept at leading others through change ·         Ability to perform and oversee complex tasks and prioritize multiple projects Qualifications ·         Microsoft Certified Solutions Expert (MCSE): Mobility ·         Microsoft Certified Solutions Expert (MCSE): Productivity