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Software QA Engineer

TELUS International

Job Description

Are you interested in shaping the future of Artificial Intelligence? TELUS International is looking for efficient, result-oriented Software QA Engineers who are capable of ensuring quality over the delivery of high-level AI data solutions. Successful candidates are result-oriented engineers who are passionate about their work both technical and business contributions.


You will have an opportunity to work with a variety of technologies including front-end UI and back-end web services. You will own the quality of major deliverables end-to-end working closely with a team to execute them with customer experience as the top priority. If you enjoy honing your technical skills, building product solutions, and working in an environment that embodies the values of adaptability, growth, teamwork, and innovation, then this is the job for you!




  • Work with the product and development team to ensure product requirements and design are delivered with top quality product releases
  • Work with the software development engineers to understand how each feature is implemented and impacts the product
  • Build product test strategies, create test plans and test cases
  • Find, document, report, and track bugs
  • Maintenance of manual and automated test scripts
  • Interpret and report testing results, and be a vocal proponent for quality in team meetings
  • Share subject matter expertise with the other team members


Minimum Qualifications:


  • Minimum of 2 years of experience working as a Quality Assurance Engineer
  • Experience in manual and web service testing
  • Experience in coding automated test scripts
  • Experience in agile software development
  • Strong knowledge of QA methodology, industry-standard testing and bug tracking tools
  • Experience in driving quality through process, requirements, and testing
  • Experience developing test strategies for complex programs, automation strategies, test plans and test cases
  • Excellent verbal and written English communication skills
  • Proven ability to work effectively with less supervision in a cross-functional team



Nice to Haves:


  • BS degree, preferably in Computer Science / Information Technology or a similar technical education
  • Experience in Cypress or other JavaScript-based end-to-end automation testing framework
  • Experience in JIRA’s project management and bug tracking tool
  • Experience in using TestRail test case management tool
  • ISTQB or TMAP certification

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