Ciklum Company Profile

IT Support Engineer

Ciklum

Munkaköri leírás

Ciklum is looking for a driven and successful IT Support Engineer to join our IT Department. It is a position for young, energetic, self-organized and highly motivated talents who would like to develop their career in a big international IT company.

Responsibilities

  • Service Desk System tickets management
  • Daily users support of hardware/software issues
  • Assistance to Infrastructure Engineers in setup/maintenance of servers and network equipment
  • Cooperation with Procurement in terms of delivery and logistics
  • Negotiation with IT service providers
  • Cooperation with remote IT Support Team on IT projects
  • Update IT processes according to details of office workflows
  • Performing hardware/software inventories and keeping this information actual
  • IT Stock management

Requirements

  • Education – higher
  • Experience on similar (IT support) position
  • Knowledge of Windows 7-10, Mac OS X, MS Office 2007-2019, MS Office 365
  • Knowledge of Google Apps, Active Directory, GPO
  • Understanding of ITIL principles, good communication skills
  • English – intermediate
  • High level of communication is a must
  • Calm, responsible, initiative, self-organized, eager to learn

What's in it for you

  • Variety of knowledge sharing and training opportunities
  • A lot of various technical seminars
  • Unique working environment where you communicate and work directly with client
  • Competitive salary
  • Career and professional growth
  • Possibility to work in a big and successful company
  • Long-term employment with 20 working-days paid vacation and other social benefits
  • State of the art, cool, centrally located offices with warm atmosphere which creates really good working conditions
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