• Project Administration in Atlassian Jira Development, Jira Service Desk and Confluence,
• Supporting users in understanding and specifying requirements for their projects
• Creating project-specific configurations and workflows,
• Testing the project configurations together with users and rolling them out into productive environments,
• Working on support requests from users together with other colleagues from the tools team.
• Experience with creating and troubleshooting project-specific configurations for JIRA and Confluence,
• Experience with integrating Plug-Ins into JIRA/Confluence,
• Experience with user and project support,
• Ability to work in an environment with users from all over the world,
• Excellent communication abilities in written and spoken English.