Endava Company Profile

ServiceNow Developer


Opis pracy


• Developing new modules and business flows in ServiceNow Application;

• Implementing corrective actions by fixing the defects linked to ServiceNow modules;

• Adapting existing ServiceNow modules and business flows to changing customers’ business needs in collaboration with Service Management consultants;

• Administration and configuration of existing ServiceNow modules;

• Writing of documentation and procedures/ documenting the source code with comments and writing technical documentation;

• Reporting on progress, issues, and problems to the supervisor;

• Providing lessons learned and giving suggestions to optimize the work processes

• Responsible for providing technical training to new/junior ServiceNow administrators

• Proactive monitoring of the cases escalated to ServiceNow Support team (hi)

• Managing expectations in respect of deliverables for projects/requests by prioritizing workload per agreed business needs and justification

• Working in the Service Management and Intelligence team

• Being responsible for developing our ServiceNow platform both internally and for our clients


• At least 2 years ServiceNow administration and development experience

• Experience in using Javascript, Angular, HTML, and CSS

• Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST)

• Familiar with LDAP, MS Active Directory, ADFS

• Familiar with ITIL methodology and procedures

• Able to follow, update and create documentation

• Strong Communication & Interpersonal skills

• Fluency in English


• ITIL Foundation certificate

• ServiceNow Certified System Administrator

• ServiceNow Certified Application Developer or ServiceNow Certified Implementation SpecialistBENEFITS• Fast-paced international environment

• Work on projects for some of the biggest brands worldwide

• Multiple career development opportunities

• Access to tools that drive continuous learning

• Involvement in multiple initiatives to drive technical excellence

• Training/ certifications and career development

• Additional holiday days

• Food vouchers

• Medical care

• Special discounts and offers

• Open office space with various entertainment games – PS, table tennis, football and more

• Endava referral bonus

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