Support Engineer (m/w/d) at HolidayCheck Group AG (Munich, Germany)

Opis pracy

YOUR TASKS:

• You will be responsible for your work at the service desk and will actively participate in our service, which will be distributed throughout the entire team
• You will be jointly responsible for the administration of the entire IT infrastructure including maintaining and troubleshooting
• You take over the technical support for Windows 10 and macOS
• You support the software deployment on Microsoft and Apple clients
• You configure VoIP clients in our Avaya system
• You contribute to the continuous improvement of the infrastructure and operational processes
• You create technical documentation and reports

YOUR PROFILE:

• You love technology and finding the cause of a problem
• You have a high customer orientation and manage to inspire users
• Ideally you have already worked with software deployment
• You enjoy working in a team, take responsibility and create transparency
• You love agile and independent work
• You have very good German and English skills