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Job Title

QA Engineer

Business Environment

 

Airline business is going through a complete retailing transformation to address expectations customers are now used to in retail: workflow efficiency and control, price transparency, social networks interactions, personalization.

 

In this context, Order Management System (ORMS) is essential to deliver the true value of this transformation. And our group is in-charge of building the Amadeus one.

 

Following 2020 production that helped build the first system bricks, our team is now focused on making the product ready for airlines in production achieving the key objectives of openness, simplicity and agility. Last but not least, the group is organized in full SAFe.

 

About the role:

 

Joining ORMS, you will be working in an agile team that is designing, developing, validating and maintaining core components of the ORMS, with notably:

• Core order system to manage orders data and life cycle, storage, fulfillment.

• Integration with NDC layer of the order suite via RTL backend

• Interactions with other suites needed throughout the handling of our orders: offer suite, revenue accounting, payment, operations suite, etc…

• Interactions with the PSS (a.k.a. Bimodal) to leverage all PSS capabilities for a seamless transition while offering new capabilities via ORMS.

 

To fulfill those objectives, you will be working on state-of-the-art technologies and concepts, including, but not limited to:

• Backend Test Automation Using Robot framework & Python.

• Cloud native application on top of ACS based on Kubernetes and OpenShift.

• Microfocus Octane for Test Management

• Validating Open API with REST JSON over HTTPS

• Full CICD stack to ensure seamless code deployment and validation from developer machine to actual end to end platforms.

Specific accountabilities:

Test automation & QA Tooling

• Assess necessity to automate subset of (or all) test scripts
• Use test automation framework and contribute to its improvement. Particularly Robot framework with Python as programming language.

• Must have experience working on versioning control tools-GIT, testing tools-Postman, Test management tool-Octane

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Test strategy & Test Plan

• Attend to specification/architecture reviews (also on customer specification reviews when applicable), and provide feedback along with any potential impact, risk, issue or missed gap based on experience,
• Define test strategy and test plan containing test cases (functional and non-functional), ensure traceability with specifications and customer requirements,
• Ensure compliance of test strategy with CI/CD guidelines, Green IT guidelines and all quality guidelines (SDL, STDL), QA best practices/standards from the industry (ISTQB..),

Test expertise

• Design test cases and write test case scripts.
• Prepare test environment, test data, and execute test cases.
• Provide sign-off (go/no-go) on tested features based on defined exit criteria,
• Continuously assess the need to add/update/remove test cases to existing regression and CI/CD pipeline when new product features are delivered and based on metrics (stabilization, deletion of flaky tests...),
• As part of maintenance activities, investigate PTRs, test the fixes, and enrich test suites accordingly,

Defect management

• Open defects for software or documentation, assign relevant level of severity based on the importance of the issue, provide relevant investigation and information in order to fix defects,
• Check defect fix, and give go/no-go for the load of production defects,

Reporting

• Report and communicate on test activities to the line organization, software developers and product definitions analysts,
• Provide visibility on testing campaign/milestones to all stakeholders,

Support

• Provide mentoring and adapted support to newcomers,
• Provide adapted support to QAE peers based on experience,

Knowledge sharing

• Share knowledge on a specific topic (technical/functional) and spread it among the QA community as well as other stakeholders,

Quality assurance ambassador

• Show accountability for the project, product or release quality control,
• Propagate quality assurance best practices based on highest standards in relevant teams and quality communities,

Technicity

• Efficiently use QA tooling stack and frameworks

• Robot framework for automation

• GIT for versioning control

• Octane for Test management

• Postman for functional testing

• 
  Be a force of proposition for improvement of existing ones, or development of new ones,
• Be proactive about any issue/change that is likely to affect QA peers daily job

Continuous and sustainable improvement

• Be a driving force behind proposals to improve current quality processes in a constantly evolving development lifecycle framework (SAFE...),
• Participate to the understanding, measurement and reduction of the environmental impact of the tested applications and associated QA activities

 

About the ideal candidate:

 

Education

• University degree, engineer school graduation, or equivalent work experience

Experience

• At least 6 years of experience as a Quality Assurance Engineer

• Experience with automation testing.

• Any ISTQB certification is highly valued.

• Airline Industry background is an asset.

• English: Excellent written and oral communication skills

• Experience working in Safe (Scaled Agile) methodology.

 

Working at Amadeus, you will find

A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

 

Diversity & Inclusion

 

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.